iPod touch Troubleshooting & iPod touch Technical Support @ EveryiPod.com

iPod touch Help & Technical Support @ EveryiPod.com

Direct links to relevant Apple support documents are organized below for your convenience. Please also see the main iPod technical support section, iPod Q&A, and iPod specs from EveryiPod.com.

Please note that Apple refers to the original iPod touch simply as "iPod touch". When distinctions are made, the iPod touch (2G) is referred to as the "iPod touch (2nd Generation)" and the iPod touch 3G/Late 2009 is officially referred to as the "iPod touch (Late 2009).

Also see:

What are the differences between the iPod touch 3G (Late 2009) and the iPod touch 2G?
What are the differences between the iPod touch 3G (Late 2009) and the iPhone 3GS?
What are the differences between the iPod touch 2G and the original iPod touch?
What are the differences between the iPod touch 2G and the iPhone 3G?
What are the differences between the original iPod touch and the original iPhone?

Instruction Manuals

Instruction Manual/User Guide - Original (PDF)
Instruction Manual/User Guide - 2.0 Software (PDF)
Instruction Manual/User Guide - 2.1 Software (PDF)
Instruction Manual/User Guide - 2.2 Software (PDF)
Instruction Manual/User Guide - 3.1 Software (PDF)
Enterprise Deployment Guide (PDF)

General iPod Information

Identification
Serial Number Location
Iconology
Compatible Song Formats
Cleaning Tips

General iPod Usage Information

Connection Information
Disconnection Information
Safely Disconnecting
Home/Car Stereo Connection
Turning On/Off
Sleep Information
Using Sleep
Using the Hold Switch
Turning On Backlight
Locating Software Version
Deleting Songs/Playlists
Using w/ Multiple Computers
Using Multiple iPods w/ One Computer
Moving Music to a New Computer
Syncing Large Music Collections
Importing Contacts

iPod touch Specific Info

Setup
Getting Started
Wi-Fi Info & Settings
Verify Hardware Working
Remote Info
About Backups
About Location Services
About Genius
About Different Screens
E-mail Account Setup
Charging the Battery
Calibrating Nike + iPod
Using Multiple Nike + iPod
Syncing with your Computer
Syncing and Merging Data
Syncing Calendars
Supported Push Mail Accounts
Push/Manual Sync Calendar Differences
Enabling Entourage Syncing
About Gapless Playback
TV Out Support
Syncing Videos
Movie Rental Video Formats
Movie Rental How To
Recording Voice Memos
Using Screen Lock
Compatible Photo Formats
About the Universal Dock
Voice Control Tips & Tricks (Late 2009)
Accessibility Features (Late 2009)

General iPod Battery & Power Info

Battery FAQ
Battery Indicator Information
Battery Troubleshooting
Battery Care
Battery Tips & Tricks
Charging/Connection Tips
Battery Charging
Power Adapter Information
Using the Power Adapter
AC Adapter Troubleshooting
Playing Music While Charging
Don't Charge in Carrying Case

General iPod Troubleshooting Info

Troubleshooting FAQ
Headphones Troubleshooting
Reset/Turning Off Instructions
Restore Instructions
Universal Software Updater
How to Update Software
Won't Turn On (General)
Unexpected Behavior at Startup

Troubleshooting Specific iPod Symptoms (Mac & Win)

Won't Wake from Sleep
Not Supported Error
Unresponsive After Waking
Hangs at Apple Logo
Only Logo & Name On Startup
Folder w/ "!" When You Turn it On
No Music After iTunes Update
Songs/Audiobooks That Won't Play
Skips to the Next Song
Music Doesn't Transfer to iPod
Use iTunes to Restore Message
New Workout Milestone, iPod Resets
Unable to Restore
Wrong Passcode - Red Disabled Screen
Nike Receiver Not Recognized (2G)

Troubleshooting Specific iPod Symptoms (Mac)

Not on Desktop or iTunes
Not on Desktop or iTunes/"!" Icon
On Desktop/Not in Tunes
Not in iPod Updater/Not in iTunes
Install iSight 1.0.2 Update

Troubleshooting Specific iPod Symptoms (Windows)

Diagnostics Info
Troubleshooting Software Install
Isn't Recognized in iTunes
Software Not Installed Error
Computer Won't Start/iPod
Delay Accessing Songs
One at a Time
Some Songs Won't Copy
Copying Large Files
Troubleshooting Contacts/Calendar via USB
Folder w/ "!" After Disconnect

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