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iPod (1G/2G) Help & Technical Support @ EveryiPod.com
Direct links to relevant Apple support documents are organized below for your convenience. Please also see the main iPod technical support section, iPod Q&A, and iPod specs from EveryiPod.com.
Please note that Apple generally refers to the original iPod as the "iPod (Scrollwheel)" and the iPod 2G (Touch Wheel) as the "iPod (Touch Wheel)".
Also see: What is the difference between the original, second generation, and third generation iPod models?
Instruction Manuals/User's Guides
Original/Scroll Wheel & Touch Wheel Instruction Manual - Mac
Touch Wheel Instruction Manual - Win
General iPod Information
Identification
System Requirements
About Screen Location
Serial Number Location
Iconology
Software Compatibility
Compatible Song Formats
Determining HD Format
Remaining Space on HD
HD Capacity Information
Temperature Information
Cleaning Tips
General iPod Usage Information
Connection Information
Disconnection Information
Safely Disconnecting
Home/Car Stereo Connection
Turning On/Off
Sleep Information
Using Sleep
Using the Hold Switch
Turning On Backlight
Locating Software Version
Startup Disk Unsupported
Deleting Songs/Playlists
Using w/ Multiple Computers
Using Multiple iPods w/ One Computer
Moving Music to a New Computer
Syncing Large Music Collections
Importing Contacts
iPod Original Scrollwheel/2G Touch Wheel Specific Info
Specifications
Carrying Case Identification
How to Navigate Menus
General iPod Battery & Power Info
Battery FAQ
Battery Indicator Information
Battery Troubleshooting
Battery Care
Battery Tips & Tricks
Charging/Connection Tips
Battery Charging
Power Adapter Information
Using the Power Adapter
AC Adapter Troubleshooting
Playing Music While Charging
Confirm Charged Before Sync
Don't Charge in Carrying Case
Low Battery After Reset
General iPod Troubleshooting Info
Troubleshooting FAQ
Headphones Troubleshooting
Reset Instructions
Restore Instructions
Universal Software Updater
How to Update Software
Won't Turn On (General)
Troubleshooting Specific iPod Symptoms (Mac & Win)
Won't Wake from Sleep
Not Supported Error
Hangs at Apple Logo
Only Logo & Name On Startup
Folder w/ "!" When You Turn it On
Jumpy/Erratic Operation - Touchwheel
No Music After iTunes Update
Songs/Audiobooks That Won't Play
Skips to the Next Song
Doesn't Play Music After Format
Music Doesn't Transfer to iPod
Reinserting the Port Cover - Touchwheel
Troubleshooting Specific iPod Symptoms (Mac)
Not on Desktop or iTunes
Not on Desktop or iTunes/"!" Icon
Not in iPod Updater/Not in iTunes
Install iSight 1.0.2 Update
Troubleshooting Specific iPod Symptoms (Windows)
Troubleshooting Software Install
Pausing After Windows Install
Isn't Recognized
Software Not Installed Error
Firewire Won't Charge
Computer Won't Start/iPod
Delay Accessing Songs
One at a Time
Some Songs Won't Copy
Copying Large Files
Troubleshooting Contacts/Calendar
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