What is a "smart phone"?

It depends on your definition of "smartphone". In the most basic of definitions, a "smartphone" is a phone that offers features beyond that of phone calls. Using that definition, the iPhone is a very smart phone indeed, offering music and video playback, photo viewing and organization, Internet access, SMS messaging, a calendar, a camera, and more.

However, some consider a "smartphone" to be a phone that allows one to install applications. As shipped on June 29, 2007, Apple did not allow open third-party software development for the iPhone, so one originally could debate whether or not the iPhone technically was a "smartphone". Thankfully, on October 17, 2007, Apple reversed the foolish decision to prohibit third-party development, and shipped an official SDK on March 6, 2008, so even under this definition, the iPhone now officially is a "smartphone".

Does the iPhone support handwriting recognition?

Not natively. However, starting with version 10.2, MacOS X does support handwriting recognition via "Inkwell".

Apple explains that Inkwell:

Lets you write wherever you want to on the screen, and the recognized text just flows to the current insertion point, as if you'd typed it on a keyboard. So when you're working with a graphics tablet, there's no need to put down the pen and return to the keyboard just to enter a title, caption or filename.

You can also write command-key shortcuts with the pen -- it's easy to open and close windows, and otherwise control your applications, without lifting your pen from the tablet.

Theoretically, as the iPhone uses a version of "OS X", Apple could choose to make future iPhone or handheld devices offer handwriting recognition -- just like the under appreciated Newton many years ago.

However, in his keynote introducing the iPhone on January 9, 2007 (as documented by Engadget), Steve Jobs said "Who wants a stylus? Yuck!"

As writing with your fingers would be awkward, it is a decent bet that Apple does not anticipate selling a handheld device with handwriting recognition in the near future.

Nevertheless, on March 27, 2008, MacRumors ran across a job posting on Apple's website for a handwriting engineer. Although this does not prove that future versions of the iPhone will have handwriting recognition, it does indicate that at the very least Apple is continuing to maintain and possibly enhance the "Inkwell" technology.

The release of the official iPhone SDK also makes it possible for a third-party to develop handrwiting recognition software for the iPhone as an application and Gizmodo located one such program from a Chinese developer. It's much slower than using the keyboard, but an interesting addition regardless.

How can I begin to troubleshoot a problem with the iPhone?

In the Apple Support Site, the company has posted a helpful troubleshooting "engine" to walk you through basic problems with freezing, calls and connections, synchronization and recognition, and e-mail issues.

Apple also has separate pages covering basic support issues related to the phone, mail, Internet, and iPod functionality of the device.

Where is the iPhone available for purchase? Can it be purchased from Apple Authorized Resellers?

Unfortunately, the iPhone is only available for purchase direct from Apple and AT&T in the United States and direct from Apple and the respective carrier in other countries. It is not available from Apple Authorized Resellers, so one will be forced to pay sales tax.

To buy an iPod -- or any other Apple hardware product -- free of sales tax, please visit site sponsor PowerMax.